The National State of Disaster Management


The following is important: 30 July 2021

Firstly, we would like to thank everyone for their continued support over the previous months that brought many new challenges and where great hardships were endured and unbearable losses were suffered, yet we stood firm against the onslaught and acted together to protect ourselves and the community. We also urge you to help us continue to practice the utmost caution and care, and to be vigilant so that we continue to persevere in our determination to defeat this virus.

With the updating of every COVID-19 Alert level and implementation of another Level, it is still necessary for us to look after ourselves and the safety of others with greater vigilance and responsibility. While the measures we take cause great hardship. It is imperative that we take responsibility for our own and everyone else's safety, with the realization that an uncontrolled surge of infection may occur.

Our joint and individual actions determine how viral transfer is controlled.

According to the cabinet minister's regulations, we still need to control visitors and only scheduled visits for residents who cannot go out, and this is subject to the conditions as listed below.


➢ The Sister of the ward or Ina/Aloma will judge whether a resident can go out or not.

➢ The person concerned can be contacted or will contact you and make the arrangements to have an opportunity to visit the resident within the prescribed visiting hours and days.

➢ The sister will strictly control the number of visitors per day and per ward or venue, and you are requested to please give your full cooperation.

➢ Each visitor is requested to obey the time granted and to leave when the time has expired.

➢ The responsible person will send a slip to the security gate authorizing permission for you to enter the premises.

➢ It is essential that correct ventilation is maintained in the wards and specifically when visits are taking place, windows and doors to be kept open.

➢ We also request that you do not move around unnecessarily on the premises and use the shortest way to and from the unit.

➢ Visitors are not allowed to socialise in the garden or to meet residents there.

➢ The service lift behind the kitchen must not be used by visitors, it is important that we also limit contact with staff.

➢ All visitors to the D-Block, E-Block and Clinic must please use the entrance at the Herfsmed Clinic and move from there to the various points. The sisters of D3 and D4 will make the necessary arrangements for locked doors to be opened for you, during visiting times.

➢ The visitors to the A-Block will enter at the main entrance and use the lift next to the main dining room. Visitors must also continuously ensure that they avoid contact with other residents, visitors, and staff.

➢ If you visit a ward, we will also ensure that PPE (Personal Protective Equipment) is available at the gate.


➢ The arrangements will be recorded in the ward's diary and made in time to ensure that the arrangements do not put undue pressure on the staff. At least one working day must be provided to ensure that all the slips get to the right place and the necessary PPE is available.

➢ In the case of serious illness, the sister of the ward/ consulting room will make the necessary arrangements with the family and the security gate.


➢ No visitor will be able to enter with their vehicle.

➢ Only visitors for which there is a slip at the security gate will be allowed to enter the premises.

➢ In the event of an emergency special visitation will be arranged, and the sister of the ward will make the necessary arrangements with the gate to ensure that there is no confusion.

➢ Because we still need to manage the risk and must ensure that access at the security gate is limited, we still have the rule of only one visitor per resident and a maximum of 4 visitors will be allowed into the ward at any given time.

➢ No visitors will be allowed outside the prescribed hours. i.e., 10:00 – 11:30 and 15:00 and 18:30

➢ Visitors to the frail care facilities are requested to bring R 10,00 for the PPE and to ensure that this is the correct amount, the staff will not have change. The correct amount must be thrown into the container supplied at the gate and then the necessary personal protective equipment will be given to you. Carrying the equipment is mandatory and the equipment may not be shared with others. We will place a container at the gate in which all used PBT should be discarded if you exit.

➢ If you bring items, we request that you please do the necessary disinfection before giving it to or packing them away for the resident.

➢ Deliveries must be made at the main entrance gate and the parcels may not directly change hands. The person delivering disinfects his/her hands and puts the parcel down, you disinfect your hands before you take it.


➢ The Sister of the ward or Ina/Aloma will judge whether a resident can go out.

➢ Application for a permit must be completed in the ward and the sister signs it before submission to the counter at the main entrance.

➢ Complete the application in full and place it in the container made available for it.

➢ The permit only provides for one person's information, and it is therefore essential that every person leaving the premises completes a permit application.

➢ You may visit your family or friends and therefore do not have to look for a reason to leave the premises.

➢ You may sleep out or go on holiday provided that the necessary permit has been completed and you know that upon your return to your unit you will be quarantined for 14 days.

➢ If it comes to our attention that a resident does not adhere to the necessary measures or that they may have had contact with people who are positive, they will be quarantined.